We’re committed to protecting and respecting your privacy.

This page explains where our website stores your personal details and what cookies we use on our website and how we use them to improve our website, improve your browsing experience, and how they process your data.

We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

Should you have any questions regarding this policy and our privacy practices, please contact us at sales@infrared-heating.uk

What are cookies and why do we use them?

We use cookies to enhance your experience using our website, as almost all websites do today. Cookies are small text files that store information on your computer for a variety of functions.

We use cookies to:

Keep the website running as you’d expect (for example keeping you logged in as you browse different webpages)

Let you share things you like on your social networks.

Cookies also help us evaluate our website. Knowing visitor levels, what device our visitors are using, which services people like the best and use the most, social networks shares and how people have found us (search engines and links for example) helps us to make the website better for us and for you!

We will never use cookies to:

Store your personal information (unless you want us to, for example the ‘Remember Me’ button you see on the login page)
Pass on your information to third parties.

Types of cookies and what we each one for:

First Party: These are cookies set by us and only usable by us. They are the ones that keep you logged in during a browsing session .

Third Party: These are cookies set by third parties that we use. The only third party cookies we use are for evaluating our website (we use Google Analytics for this), and those that allow you to share things on your social media sites.

Session Cookies: These are temporary cookies that are deleted when you close your browser. These are the ones that keep you logged in as you browse from page to page.

If you still don’t want us to use cookies, that’s fine. Here’s some information on how to disable them:

Mozilla Firefox: Click ‘Tools’ at the top left of your Firefox window. Then click ‘Options’ and a smaller window should pop up. Click the ‘Privacy’ tab, and choose ‘use custom settings for history’ from the drop down box. Then you can uncheck the ‘Accept cookies from sites’ box to remove all cookies, or ‘Accept third-party cookies’ to just remove third party cookies. You can also choose to delete cookies every time you close firefox, or make it so you approve every cookie as they are about to be used by a site by keeping the ‘accept cookies’ box checked and choosing ‘I close firefox’ or ‘ask me every time’ in the ‘Keep until:’ drop down box.

Safari: In Safari 5.0 or earlier, click ‘Preferences’, ‘Security’ and then ‘Accept cookies’. There you will get the option to block all cookies, accept all cookies, or accept cookies just from sites you go to regularly. In Safari 5.1 or later, click ‘Preferences’ and ‘Privacy’, where you can choose to allow or block all cookies, or to block cookies from third parties and advertisers.

Internet Explorer: Click ‘Tools’ at the top left of your Explorer window. Then Click ‘Internet Options’ and a smaller window should pop up. Click the ‘Privacy’ tab at the top, and the settings slider allows you to choose the level of privacy you want. Clicking at the various intervals tells you what that level of privacy does for you. For example, the highest level of protection will block all cookies.

Google Chrome: Click the spanner icon on the main toolbar, then choose ‘options’ and then ‘under the hood’. Click on the ‘Privacy’ option, and then ‘content settings’. Clicking on ‘cookies’ will give you options to; delete all cookies, block all cookies, allow all cookies or to set preferences for different websites.

How this website collects your personal data

  • When you submit your details through one of our web forms: such as your name, email address, and telephone number
  • By the use of cookies to store information about you and your usage of this website

How is data transmitted?

All data passed between your computer and the server this website is hosted on is transmitted over SSL using encryption. This includes page views, contact forms submissions and any data 3rd parties collect (such as statistical data).

What are ‘cookies’?

‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

How third party services use your data

We pass your data to a variety of services to monitor our website usage, and manage our leads from contact form submissions. You have the right to opt-in (or out) of sending your data to these services that use cookies to manage your data.

Third party services we use that use cookies to manage your data:

Google Analytics

We use Google analytics to monitor our website traffic and activity as this gives us an insight on how people are using our website. We only send anonymous user data to Google Analytics and your personal data is not collected.

What happens if I don’t allow these cookies?

By not allowing these cookies, we will not know when you have visited our site, and will not be able to monitor its performance.

View Google Analytics privacy policy for more information – https://policies.google.com/privacy

Privacy Policy

To find out more about why we store your information and how we manage it, please see our privacy policy.

The person responsible for data compliance at INFRAready is Paul Haythornthwaite, contact sales@infrared-heating.uk